In the event of a road accident, the top priority is to make sure that all people involved are OK and that the scene of the accident is safe.

NEVER issue a confession statement as such a statement could render the collision damage waiver null and void. In the event of an accident, you are required to make notes of the name of the other driver, the owner of the car and the vehicle number plate.

You should also inform OP Yhteisauto customer service as soon as possible (e.g. using the "Call customer service" button in the app). 

Every road accident, including minor damages, must be recorded by the police. 

You also have to send us a written report of the accident as soon as possible (asiakaspalvelu@op-yhteisauto.fi). If the car has broken down, please contact our customer services immediately.

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